Welcome to Puresonic.lk, the official online platform of Tetra Holdings (Pvt) Ltd. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. General
These Terms and Conditions govern your use of Puresonic.lk. By accessing, browsing, or purchasing from this website, you acknowledge that you have read, understood, and agreed to comply with these terms.
2. Product Information
We strive to provide accurate and up-to-date information on all our products. However, we do not guarantee that all product descriptions, specifications, pricing, or availability details are free of errors. In the event of a mistake, we reserve the right to correct the error and revise your order if necessary.
3. Pricing and Payment
All prices listed on our website are in Sri Lankan Rupees (LKR) and inclusive of applicable taxes unless otherwise stated.
Accepted payment methods include:
- Bank Transfers
- Credit/Debit Cards
- Cash on Delivery (where applicable)
Payment must be completed before the product is dispatched unless otherwise agreed.
4. Order Acceptance and Cancellation
Your order represents an offer to purchase a product from us. We reserve the right to accept or reject any order for any reason, including stock unavailability, errors in pricing or product information, or suspected fraudulent activity.
You may cancel your order within 24 hours of placing it, provided it hasn’t already been dispatched.
5. Shipping and Delivery
We deliver products within Sri Lanka using trusted courier partners. Delivery timelines may vary depending on your location but are generally completed within 3–7 working days. Delays caused by courier services, weather, or other unforeseen circumstances are beyond our control.
6. Returns and Refunds
We offer returns within 7 days of delivery if the product is unused, undamaged, and in its original packaging. For more details, please refer to our Returns and Refunds Policy.
7. Warranty
All our built-in gas hobs come with a 2-year manufacturer warranty, covering specific manufacturing defects. For more details, see our Warranty Policy.
8. Limitation of Liability
Puresonic.lk shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Product installation and use must follow proper safety guidelines and instructions.
9. Intellectual Property
All content on this website, including text, images, logos, product designs, and graphics, is the property of Tetra Holdings (Pvt) Ltd and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without written permission.
10. Third-Party Links
This site may contain links to third-party websites for your convenience. Puresonic.lk is not responsible for the content or privacy practices of those websites.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising shall be subject to the jurisdiction of Sri Lankan courts.
12. Modifications
Puresonic.lk reserves the right to modify these Terms and Conditions at any time. Changes will be updated on this page, and continued use of the site after such changes constitutes your acceptance.
For any questions or clarifications, please contact our support team via:
📞 Hotline: [Insert Number]
📧 Email: info@puresonic.lk
